CORONAVIRUS

SERVICE UPDATE

PARENTS + FAMILIES

The Relationship Helpline for parents and families


The Relationship Helpline is a free, confidential telephone service from The Spark.

The helpline is available to support parents living in Scotland as they deal with life’s relationship challenges. Whether they come from family disputes, conflict with your partner or difficulties parenting a teenager, The Spark is here to listen and help.

As well as providing immediate emotional support for couples and individuals, the Relationship Helpline can provide access to free counselling. Funded by the Scottish Government, callers may be able to access free counselling as part of 200 hours per week of funded counselling. Find out more about the Helpline and access to free counselling.

You can call the Relationship Helpline for parents and families free on 0808 802 2088 from 9am to 9pm, Monday to Thursday and 9am to 4pm on Friday.

Not sure what to talk about?


Picking up the phone to speak about your problems as a parent or family can be nerve-wracking. Often callers are not sure what they need or want to talk about.

That’s absolutely fine. Our specialist advisors are available to listen and support.

Start the journey towards tackling your problems by calling the Relationship Helpline free on 0808 802 2088 from 9am to 9pm, Monday to Thursday and 9am to 4pm Friday.

Calling the helpline – what happens next?


Relationship helpline for parents dealing with family issues

When you call the Relationship Helpline one of The Spark’s trained advisors will answer. They will listen to you and discuss how you are feeling.

During your call, they are available to provide advice where appropriate and recommend specialist help in your local area.

The helpline is open 9am until 9pm, Monday to Thursday and 9am to 4pm on Friday*.

Completely confidential and completely free


The helpline is completely free to use and your confidentiality is our top priority.

Calls are not recorded.

The Spark does not share your information with any other individual or agency. We endeavour to provide you with the most professional service possible. Therefore our clinical supervisors will occasionally monitor part of a call for quality assurance purposes only.

*At the end of your call you may be asked some questions about the helpline. These questions are only used to monitor usage of this service and data is processed in accordance with our privacy policy.

relationship helpline - the relationship helpline is a member of helpline freephone range

Calls to this helpline are free from landlines and mobile phones within Scotland and do not appear on itemised bills.