The Relationship Helpline

the relationship helpline can answer your relationship questionsThe Relationship Helpline is a free, confidential telephone and online service where you can be listened to and supported with life’s relationship challenges.

Everyone feels overwhelmed with life at times and our important relationships – with our partner, family or friends – can suffer. Sometimes those relationships are the source of our problems and unhappiness.  When you feel like this The Relationship Helpline from The Spark is here to help.

Call the Relationship Helpline free on 0808 802 2088 from 11am until 2pm every Tuesday, Wednesday and Thursday. Helpline support can also be accessed via the online chat function at the top of this page during opening hours.

Help us improve our services – The Relationship Helpline

Have you used the Relationship Helpline before? Help us improve the service by completing a short online survey. More details on how to take part.

Not sure what to talk about?

Often callers are not sure what they need to or want to talk about. That’s absolutely fine – our specialist advisors are available to listen and support. With the Relationship Helpline there is no time limit on calls or online chat sessions.

When you call The Relationship Helpline one of The Spark’s trained advisors will answer. They will listen to you and discuss how you are feeling. During your call or online chat they are available to provide advice where appropriate and recommend specialist help in your area.

Completely confidential and completely free

relationship-helpline-online-chatCalls and online helpline sessions are not recorded. The Spark does not share your information with any other person or agency. We endeavour to provide you with the most professional service possible so clinical supervisors will occasionally monitor part of a call/online chat for quality assurance purposes only.

Freephone on 0808 802 2088 or use the online chat function. The Relationship Helpline is available 11am until 2pm every Tuesday, Wednesday and Thursday.

Evaluating the impact of the Relationship Helpline on your relationship issue

At The Spark we are always looking at ways to enhance our services. If you have previously used our Relationship Helpline we would love to hear from you about how it may have helped you.

To ensure this research is anonymous and impartial we have appointed an independent research company – Iconic Consulting – to complete it. Iconic are members of the Social Research Association and UK Evaluation Society.

If you wish to take part anonymously, all you need to do is:

  • complete a short seven question online survey, or
  • complete the same survey by telephone on 01333 824 101 (9am – 5pm, Monday – Friday only).

The survey should take only five minutes to complete. Take the survey now.

You will not be asked for your name or any personal details when you participate in the research. All data gathered will remain anonymous and confidential.

Thank you for your support.

The Spark