As a Counselling Co-ordinator you will provide empathetic support to clients seeking counselling services from initial enquiry to booking and completion of sessions.
As a counselling co-ordinator, you are often the first point of contact for clients seeking support for problems including anxiety, stress, loneliness, communication issues, emotional management, mental health and any other concerns impacting on a caller’s wellbeing. You will listen to clients without judgement, provide information on our services, signpost appropriately, record client details, manage waiting lists, book appointments, take payments, provide technical support to clients and counsellors accessing online sessions.
Our team operate from our Glasgow office, there may be flexibility to accommodate some home working.