TRAINING

Relationship First Aid©

Relationship First Aid© is the Spark’s innovative 2-day experiential course for professionals who are seeking to better understand and respond to relationship issues presented by clients in a variety of sectors including health, housing, social work, social care, education and employability sectors.

Relationship First Aid© dates and venues

Venue: The Spark Glasgow, 72 Waterloo Street, G2 7DA

  • upcoming dates TBC*

*Please note both dates must be attended to complete the programme.

Relationship First Aid© – booking and prices

Relationship First Aid – 2 day programme: £85 per person
Relationship First Aid – half-day short course: £25 per person

To make a booking enquiry complete the enquiry form below or telephone 0141 222 2166.

Relationship First Aid© Course description

Whether you support clients, customers, patients, tenants, service users or families, Relationship First Aid© is an experiential skills-based programme that will help professionals gain a better understanding of relationship issues presented in these scenarios. The course will look specifically at how the challenges your clients face impact upon their relationships, how they do or do not engage and communicate with you (and your colleagues) and why they react in certain ways.

To make a booking enquiry complete the enquiry form below or telephone 0141 222 2166.


Relationship First Aid Training© – Enquiry form

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Course framework

The Relationship First Aid Skills Framework will enable you to:

  • Identify early where your clients might be struggling with relationships
  • Have confidence to open up this conversation with them
  • Create more effective relationships with your clients
  • Achieve better outcomes for both your clients and your organisation
  • Equip your clients with an effective communication tool
  • Signpost your clients to specialist support.

Who is the course aimed at?

The course is open to all however it is specifically tailored to the requirements of professional working in client-facing roles within the following sectors:

  • Health
  • Housing
  • Finance
  • Social Work
  • Social Care
  • Early Years
  • Education
  • Employability
  • HR
  • Management

To book a place on the next Relationship First Aid course or discuss your training requirements, telephone 0141 222 2166 or complete the enquiry form above.

The Spark’s track record in training

A recent evaluation of our Relationship First Aid© training highlighted very high approval ratings and satisfaction from course delegates. Specifically:

  • 96% strongly agreed/agreed that they had a better understanding of how to de-escalate conflict
  • 98% strongly agreed/agreed that they had increased skills to open up conversations with their clients

Many public, private and third sector organisations have completed our this training with their front line employees. They include: