CORONAVIRUS

SERVICE UPDATE

CORONAVIRUS COVID-19 | SERVICE UPDATE

​Coronavirus (COVID-19)

The Spark Counselling – service update


As a national counselling organisation The Spark recognises that the ongoing Coronavirus (COVID-19) outbreak in Scotland is causing increased anxiety and stress about health, employment and isolation, and the impact these will have on the future for family and friends.

To ensure that we can continue to support adult, children and young people in these difficult times, The Spark is expanding our existing online and telephone counselling services.

Like many other businesses we have closed our offices and we have moved to home working to protect our colleagues and clients. However, it is business as usual – we have a dedicated team of experienced Online Counsellors who are able to provide a professional online counselling service either by phone or video through ZOOM. To find out more or make an appointment contact us online or freephone 0808 802 0050 during our operating hours.

This team will supported by The Spark’s senior team of Clinical Supervisors. For you, the client, the only difference to the therapeutic support is that it is not a physical, face to face but now virtual face to face.

You can access counselling without leaving your home, at a time which suits you. We have daytime and early evening appointments available.

Support from The Spark is just a click or a call away on freephone 0808 802 0050 (during operating hours).

The following changes will be effective from 18 March 2020.

Information last updated: 22 July 2020

Counselling services for adults, couples, children and young people


  • All in-person counselling appointments are now suspended. Existing clients will be offered telephone or online video counselling for appointments already scheduled with The Spark Counselling
  • We will continue to offer counselling sessions for new clients wherever possible. Our team will be available during opening hours to schedule appointments and speak to clients seeking more information about our services
  • To book an appointment or discuss our service, freephone 0808 802 0050 during office hours or complete an online enquiry
  • For more information on our services for adults and couples during the Coronavirus outbreak, visit The Spark online
  • For more information on our services for children and young people during the Coronavirus outbreak, visit The Spark online.

 

School counselling services


  • The Spark has rolled out a digital counselling platform for schools currently contracted with The Spark
  • We are hopeful of returning to face-to-face counselling services in schools from August 2020, subject to Scottish Government guidance on social distancing in schools
  • Client schools are able to access this service and are asked to speak to your operational lead directly for updates
  • For more information regarding The Spark’s school counselling services during the Coronavirus outbreak, visit our website.

The Relationship Helpline


​Training courses


  • All future training courses offered by The Spark are now postponed
  • Training courses currently in session will continue using online resources
  • Registrations for future training courses will continue to be taken during this time
  • For more information regarding The Spark’s training courses and services,  visit the website.